Site rules

General

• The campsite rules are legally recognized upon entering the campsite and must be observed by everyone. It is publicly posted in the display case and available on the website. These campsite rules apply to all visitors and guests, whether on pitches, as tourists or seasonal/permanent campers, or in rental accommodations.
• Access to the campsite is only permitted after proper registration of each person/pet at the reception. Each guest and visitor pays the prices applicable to this campsite.
• Smoking is prohibited in all buildings and rental accommodations. Please only smoke outside.
• Guests and visitors who are intoxicated (unfit to drive) are prohibited from staying at the campsite.
• The campsite staff is authorized to give instructions regarding parking regulations, safety, hygiene and compliance with the campsite rules.

Emergency

Please always notify the reception or emergency bell after calling the emergency number, we will guide the vehicle to you!

• Fire department / rescue service: Tel.: 112
• Police: Tel.:110
• Revierstation Bad Kösen, Friedrich-Ebert-Straße 1, 06628 Naumburg / OT Bad Kösen Tel.: 034463 – 62990
  Police station Naumburg, Nordstraße 17, 06618 Naumburg, Tel.: 03445 – 2450 (24h/7)
• Klinikum Burgenlandkreis Naumburg (with children’s ambulance), Humboldtsraße 31, 06618 Naumburg (9 km away) Tel.: 03445 – 210-0
• Doctor: MVZ Bad Kösen (medical center), Lindenstraße 5, 06628 Naumburg / OT Bad Kösen, Tel.: 034463 – 27355
• Dentist: Dr.med.dent. Katja Heyder, Adolph-von-Menzel-Straße 1, 06628 Naumburg / OT Bad Kösen, Tel.: 034463 – 27778
• Pharmacy: Apotheke an der Saline, Rudolf-Breitscheid-Straße 6C, 06628 Naumburg / OT Bad Kösen, Tel.: 034463 – 61816
• Veterinarian: Dr. Ilka Pfeffer, Burgstraße 18A, 06628 Naumburg / OT Bad Kösen, Tel.: 034463 – 27209

Hygiene rules and protective measures “COVID-19/Corona”

• The legal acts of the federal government as well as our federal state, district and municipality with regard to the Corona pandemic naturally also apply to our campsite. You can view these online at bvcd.de (German Federal Association of Campsites) or at the reception.
• A face mask must be worn in all buildings, regardless of the time of day and the number of visitors.
• Before entering communal facilities and after leaving them, hands must be disinfected. Please use the dispensers provided for this purpose.
• Wash your hands regularly for at least 30 seconds. Use soap for this.
• Keep at least 1.5 meters away from all people who do not belong to your household and avoid touching such as shaking hands or hugging.
• Observe the cough and sneeze etiquette (tissue, if not available: into the crook of your arm).
• Please follow the instructions of our employees regarding distance and hygiene rules.
  These serve the health of us all.
• In cases of gross and / or repeated violations of these rules for a safe coexistence, we reserve the right to issue a ban from the site or property in order to protect employees and other guests. We would like to point out that in this case claims for damages may also arise.

Arrival / Departure

• Upon arrival and before departure and final departure from the campsite, the guest/visitor must personally register & deregister at the reception.
• Leave your accommodation/pitch clean and tidy by 12:00 p.m. at the latest.
• For rental accommodations: Departure by 11:00 a.m. at the latest. Please make sure to only take your own personal belongings with you. Dishes must be washed, dried and placed in the designated cupboard. Bed linen should be removed and garbage disposed of from the rental unit. See also the section “Waste/Garbage Disposal”.

Noise and quiet times

• Please be considerate of other camping guests and avoid disturbing noise. In particular, smartphones, radios, televisions, music systems and musical instruments, etc. are to be used in such a way that the neighbors are not disturbed. Sounding the area by means of music systems is prohibited.
• Please observe the following quiet times, 12:30 p.m. to 2:30 p.m. (lunch break) and from 10:00 p.m. to 7:00 a.m. (night rest). Disturbing noise is to be avoided during this time. Any devices may only be operated at tent volume (whisper mode).
  From 12:00 a.m., all devices must be switched off and discussion rounds stopped.
• Repairs and gardening are permitted outside of the rest periods from Monday to Saturday. That Handwerken is allowed in the high season only in emergencies until max. 17:00 clock by the owner.
• During the quiet times, vehicle traffic is to be avoided and driven particularly quietly.

Vehicles / Barrier

• The campsite is a pedestrian zone. For safety on the site, driving is only permitted at walking speed up to 8 km/h. Children, pedestrians and cyclists always have priority.
• There is a strict stopping and parking ban in the barrier access.
• Please only drive through the barrier individually.
• Honking is generally only allowed in dangerous situations.
• The barrier can be opened from 7:00 a.m. to 12:30 p.m. & 2:30 p.m. to 10:00 p.m. by RFID card. Emergency services have 24-hour access.
• During the night’s rest, it is not allowed to drive on the campsite with vehicles of any kind. Guests who want to get off or on the site during the night’s rest are asked to park their vehicles in the parking lots in front of the campsite.
• One registered car and/or one caravan or one mobile home is allowed per pitch and one registered car is allowed per rental accommodation. Further cars/trailers park outside the campsite. The campsite may grant exceptions subject to a charge.
• Cars and motorcycles must be parked next to the tent or caravan in such a way that they do not obstruct traffic and neighbors. All roads and paths of the site must be kept free day and night for emergency vehicles to pass at any time.

Visitors

• Camping an der Rudelsburg may only be entered by registered persons.
• Registered are the persons named in the contract (guests). Further visitors are subject to registration.
• The visited guest registers his visitors at least one day before arrival and is liable for the payment of the visitor fees as well as for the compliance with the campsite rules.
• The cars of the visitors park outside Camping an der Rudelsburg. Camping an der Rudelsburg may grant exceptions subject to a charge.

Pets

• Bringing dogs and cats (hereinafter referred to as “pets”) requires prior notification by the guest; for other animals, the campsite must be inquired about with a precise description of the species, whereby the campsite may refuse consent in all cases at any time and without giving reasons.
• 1 pet can be brought per pitch. Further pets are to be requested. An additional fee is to be paid for each pet brought, the amount of which the campsite will inform the guest upon notification.
• No pets are allowed in our rental accommodations and sanitary facilities.
• Walking dogs is prohibited on the entire site. Damage or contamination caused by pets must be removed immediately by the pet owner.
• There is a general leash obligation on the entire site (no long-distance leash).
• The guest has to take care that the dog remains on his own pitch / accommodation.
• Dangerous dogs according to §3 HundeG LSA (01.03.2016) are prohibited on the entire campsite grounds for the protection of fellow human beings.
• Dog owners must have taken out a dog liability insurance for their dogs.
• Reference is expressly made to the validity of the Dog Owner Ordinance – HundeG LSA (01.03.2016) in its respectively valid version.
• In case of violations against §16 HundeG LSA (regulatory offense) and/or not only insignificant impairments of other guests by dogs brought along, we reserve the right to a termination of the contract without notice for good cause, as well as the pronouncement and enforcement of a house ban.

Pitches (Camping)

• A good construction of the pitches makes the campsite attractive and safe.
• The positioning of the caravans, tents and mobile homes takes place according to the instructions of Camping an der Rudelsburg on the booked pitch. The guest receives the necessary information in good time before or at the beginning of the rental.
• The drawbar of a caravan always points to the path and is never blocked by immovable objects (e.g. by trees, electrical boxes, etc.).
• The caravans, awnings and tents may only be set up in such a way that they are movable at any time (fire/storm surge) and could also be quickly removed by emergency services.
• Any digging requires the permission of the campsite management.
• The safety/fire distances between the caravans, mobile homes, tents and rental objects of min. 3 meters, with permanent/seasonal campers min. 5m between the caravans must be observed.
• Make sure that no one is endangered by tent pegs, tent ropes or other camping accessories. Mark poorly recognizable sources of danger with clearly visible markings.
• For stays of tourist campers, no lawn carpets/foils etc. of any kind (also air-permeable) may be used! Our employees check this at regular intervals. In case of violations, the restoration of the lawn area, including the loss of use of the pitch, will be passed on to the causing guest.
• Therefore, no fixed attachments and conversions, substructures, fences etc. may be erected in, on and around the caravan and the awning on the pitches.
• Exceptions e.g. type of fences (for dogs) are recorded in writing per pitch.

Power supply

• You will be supplied with green electricity (subject to a charge).
• Opening the power distribution boxes is only allowed to the staff.
• From the tapping point, the guest is responsible for the power connection himself. Only intact CEE extension cables with CEE plug/coupling may be used.
• Cable drums must always be completely unrolled.
• There is no legal claim to electricity supply. Electricity can only be provided if a connection possibility exists.
• The campsite reserves the right to use manual readout according to consumption. Electricity may be used for air conditioners, heaters, if it is charged according to kWh.
• Charging e-vehicles of any kind is not permitted via the power columns of the pitches.

Gas

• For safety reasons, gas cylinders must not be heavier than 11 kg. A maximum of 2 bottles are allowed per pitch.
• The gas systems and camping heaters must comply with the legal regulations and the guidelines of DVGW-G607 and must be serviced by the camper at least every two years. The proofs are to be submitted unsolicited at the reception.
• Gas sales take place daily from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 6:00 p.m. at the reception. When exchanging, please always bring the empty bottle (gray) including protective cap (red).

Order and cleanliness

• Order, cleanliness and mutual consideration are self-evident duties of all users of the campsite. You certainly attach as much importance to cleanliness as we do. Therefore, we ask you to keep all facilities, especially the sanitary rooms, but also your accommodation so clean and tidy that the guest after you can use them without worry. Please instruct your children to comply with this as well.
• The staff is entitled to demand from the guests the removal of the waste or other objects lying around their accommodations.
• Permanent guests have to take care of the lawn areas of their pitch themselves. If the duty of care is prevented, the campsite is entitled to organize this for a fee and to invoice it.
• Vehicle washing is not allowed on the campsite. Caravans of permanent/seasonal campers are to be cleaned with ecologically degradable means.
• When leaving your caravan or the rental unit, always lock it and lock the windows.

Sanitary facilities

• The sanitary facilities and shared rooms are cleaned several times a day. If there is a need for cleaning outside of these times, please contact the staff.
• Children under 7 years of age may only use the rooms when accompanied by a supervisor.
• Glass bottles, glasses and other dangerous objects are prohibited in this area.
• Please do not clean dishes or your laundry in the sanitary rooms. Use the designated dishwashing or kitchen rooms.
• There are washing machines and dryers in the washroom. You can purchase the corresponding coins at the reception. The technical equipment is to be treated with care, in case of malfunctions please inform the staff.
• Showering is only allowed for our guests. You need shower tokens to use the showers. These are available at the reception or in the Camperstüble (restaurant).
• Only urine, feces and individual toilet papers may be disposed of in the toilets. Hygiene articles, wet wipes and other materials of any kind may not be disposed of here.

Waste water/toilet disposal

• Waste water/chemical toilet may neither be discharged onto the ground nor seep into the ground. The waste water must be collected in suitable, covered containers and only emptied into the designated pouring basins at the sanitary buildings (see site plan).
• Biodegradable products are preferred.

Drinking and service water supply

• In order to ensure a regulated drinking and service water supply, the connection of water hoses to the water points is only permitted after approval. Please inquire at the reception.

Rental accommodations

• The rental accommodation is equipped as described on the website of Camping an der Rudelsburg.
• The keys are handed over at the reception. The guest receives the necessary information in good time before arrival.
• Upon handover, the equipment list (posted in the rental accommodation) and the defect-free condition of the rental accommodation are checked by the guest.
• Guests can rent bed linen and towels separately. Subject to availability, travel cots and high chairs can also be rented.
• Please ventilate briefly after showering. Each bathroom has a window.
• Please do not dispose of food leftovers in the toilet, sink or shower. Please use the intended waste containers for this. Diapers, wet wipes and sanitary items do not belong in the toilet.
• Bedding (rental units): In any case, the beds must be made before use, either with your own or with bed linen booked on site.
• It is not permitted to pitch tents or caravans on the area where the rental accommodation is located. The car must be parked in the assigned parking space.
• The final cleaning of the rental accommodation is carried out by Camping an der Rudelsburg and is subject to a charge. The final cleaning does not include washing dishes, cleaning the kitchen stove or emptying the garbage; if necessary, the guest must carry out these cleaning tasks. If he fails to do so, these cleaning work will be charged to the guest according to the price list.
• When the rental accommodation is returned, its condition and equipment will be checked by the guest and the staff. Keys must be handed over to Camping an der Rudelsburg. Losses and damage that arise will be charged to the guest by Camping an der Rudelsburg.

Nature and environmental protection

• We, too, are increasingly taking ecological and environmental concerns into account and invite you to support us in our efforts! In many places, unnecessary consumption can be reduced: when showering, washing dishes, using washing powder and electricity, and last but not least, when avoiding and correctly sorting waste! Your efforts help us to keep costs down. You also make a valuable contribution to the recovery and preservation of our environment!
• Feeding wild animals is prohibited.
• The felling of trees or the removal of branches, twigs, shrubs and plants is not permitted.

Waste / Disposal

• Each guest is personally responsible for the removal and disposal of their waste. Please always use garbage bags, as these do not lead to pollution and, especially in summer, do not lead to odor nuisance.
• Our waste concept is based on ecological principles and avoidance. You will find our recycling center at the entrance to the campsite.
  Please note our waste separation:
• Only household waste that has accumulated during your stay at the campsite may be disposed of.
• Green waste must be collected separately and disposed of in the designated area. Please avoid mixing lawn clippings and green waste (trees and shrubs). Other wood waste does not belong to green waste, but must be disposed of at your own expense.
• The storage and disposal of bulky waste, electrical waste, chemicals, charcoal, wood residues, charging batteries, camping chairs, tables, umbrellas, pavilions, awnings or the like is prohibited on the entire campsite!
• Any disregard leads to harassment of guests, more effort and higher prices.

Barbecue / Fire

• Barbecuing is only permitted with an electric/gas grill. Avoid strong smoke and odor nuisance. Fires must be supervised at all times.
• After consultation with the campsite management, exceptions may be granted for fire bowls and charcoal grills in designated areas. A responsible person will be named. You are welcome to rent the campsite’s own fire bowls, but do so at your own risk and only with adequate extinguishing options. Grill or fire bowl fire/embers must always be supervised and extinguished by the responsible person before going to bed at the latest.
• Please be considerate of your neighbors and their camping equipment regarding sparks and odors or smoke.
• Please ensure that the turf remains intact.

Fire protection

• The handling of open fire, as well as the lighting of campfires is prohibited.
• Fire extinguishers are available for fire fighting at clearly marked locations on the campsite. The fire extinguishers may only be used for extinguishing in case of fire. The use of fire extinguishers must then be reported to the reception.
• Should fire extinguishers be willfully used for other purposes, the resulting damage (personal injury and property damage) shall be borne by the causer.
• This also applies to the expenses for restoring the functionality of willfully used fire extinguishers.
• In the event of a fire, the fire department must be alerted immediately via the emergency number 112 and the campsite management must be informed.

Weapons

• The use as well as the carrying or storage of firearms, blank and gas weapons, cutting and stabbing weapons as well as pyrotechnic/chemical materials is prohibited on the entire campsite.
• Dangerous objects will be confiscated and handed over to the police for safekeeping.

WLAN / Wifi

• The use is available to our guests free of charge.

Damage and theft

• Please report any damage and theft to us so that the campsite can remedy the situation and support us in clarifying and eliminating the damage.
• If you, your children or visitors have damaged or destroyed items or property of other guests or the campsite, an open exchange is important. This applies in particular if the health of others could be endangered. In many cases, a liability insurance covers the damage. Failure to admit damage often means risks, trouble and costs. These also have a negative impact on prices.

Site and house ban

• If a guest intentionally or grossly negligently violates the rules, he can be immediately denied further stay within the scope of the house right.
• In such a case, Camping an der Rudelsburg retains its claim to the agreed total price as a lump-sum compensation. Refunds of payments already made are excluded.
• The orders and instructions of the administrative staff, in particular also with regard to the positioning of motor vehicles, caravans, motorhomes and other vehicles as well as tents or similar facilities, must be followed without restriction and immediately.
• If the orders of the administrative staff are not followed, the police will be called in for criminal offences. In the case of criminal offences, the filing of criminal charges remains reserved.

General provisions

• With appearance, all previous regulations lose their validity.
• Any invalidity of one or more of the above provisions does not affect the validity of the remaining provisions.
• We reserve the right to correct errors, printing errors and calculation errors.
• Please do not hesitate to contact us at any time, because we live to give you a pleasant stay. If you have any problems, suggestions for improvement or discrepancies, please contact the staff.

We are also always happy to receive a positive review on the Internet.

We wish you a pleasant holiday and a relaxing time.

Your team from Camping an der Rudelsburg

signed Christian & Jana Schreiber