Questions & Answers (FAQ)
Booking
Due to fire safety rules, only one motorhome, or one caravan with towing vehicle, is permitted on a pitch.
The days you’ve booked are charged as reserved. Electricity and the guest contribution are adjusted to the days actually stayed. Exceptions may be made in cases of obvious illness or emergencies. We always recommend taking out travel cancellation insurance for your booked holiday.
Yes, because only one motorhome with awning, or one caravan with awning and towing vehicle, is permitted per pitch. Additional tents are only possible on standard pitches.
Each guest is informed of the electricity meter’s opening and closing readings with their final bill. The meters are calibrated and read digitally for each unit. You can also request an interim reading during reception hours.
For security reasons, card payment with all common EC/credit cards is preferred; cash payment is accepted in emergencies.
Yes, you can specify this during check-in. The flat rate will then be removed from your booking.
Late departure is possible by arrangement and subject to availability, for a fee.
Late check-out until 2:30 PM / €10.00 or until 6:00 PM / €18.50
Yes, but only by telephone arrangement, subject to availability and for a fee of €10.00 during reception opening hours.
Yes, a deposit is always required, ranging from 30-50% of the travel price, excluding visitor's tax, depending on the travel period.
Arrival after 6:00 PM (until 10:00 PM at the latest) is only possible with a confirmed reservation. Please notify us of your late arrival by 5:30 PM at tel. 034463-28705. We will prepare your check-in and activate your license plate for entry. If you don't have a reservation, you can make one on your arrival day until 5:30 PM under "Book Online".
No, because a reservation can only be created with the required personal data. Please use our online booking service on the homepage.
For multiple units, each family should inquire or book directly themselves. If you would like multiple units next to each other, we automatically charge a group preference fee of €5.00 per pitch, subject to availability.
No, this is prohibited in all of our accommodations.
There are only 4 designated pitches where two dogs are exceptionally allowed, but only after prior request. If these are occupied, there are no other options.
On the Pitch
You can find our court rules here:
COURT RULES
If you have questions or difficulties, the team around Christian and Jana Schreiber is happy to help you at reception.
Simply speak to them or contact us by phone or email. In urgent emergencies outside reception hours, we can be reached at tel. 01514-1343181.
Please dispose of your garbage in the containers provided and separate it according to the systems in place (glass, paper, general waste, etc.). Keep your parking space clean and please leave it tidy.
Quiet hours start at 22:00 and end at 7:00. Please be especially considerate of other guests during this time and avoid loud conversations. Speakers/radios must be switched off from 22:00!
You’re very welcome to receive visitors. However, visitors must be registered at reception in advance. If the stay is longer than one hour, an additional visitor fee is payable per person aged 6 and over.
Only by arrangement and subject to availability. No parties such as bachelor/hen dos or loud music. Quiet hours must be observed so everyone feels comfortable.
BBQs are allowed with suitable grills (charcoal, gas, electric). We’re located in a nature reserve, so open fires or lighting fire pits isn’t allowed. Also make sure to keep enough distance from tents, caravans, and trees.
Dogs are very welcome, but must be kept on a leash on our grounds at all times. Please make sure your pet doesn’t disturb other guests, and remember that some guests are afraid of dogs. Dispose of any droppings immediately in the residual waste in the disposal area.
No, this is prohibited in all of our accommodations.
There are only 4 designated pitches where two dogs are exceptionally allowed, but only after prior request. If these are occupied, there are no other options.
Yes, but only up to a maximum forest fire danger level of 3. From forest fire danger level 4, any open fire, including grilling with charcoal, is prohibited.
Since 2023, all types of foils, awning mats, and grass carpets are prohibited. There's nothing worse than an unkempt pitch with the familiar spots where the grass mat always lies (even breathable mats don't help here). You will find an intact and well-maintained lawn area with us that is regularly mowed.
Our pool will be open for you from 06.01 - 09.01.2026.
Nearby
General practice Dr. med. Carsten Bretschneider
Rudolf-Breitscheid-Str. 6b
06628 Naumburg / OT Bad Kösen
Tel.: 034463 – 7050
Revierstation Bad Kösen
Friedrich-Ebert-Straße 1
06628 Naumburg / OT Bad Kösen
Tel.: 034463 – 62990
Naumburg Police Station
Nordstraße 17
06618 Naumburg
Tel.: 03445 – 2450 (24h/7)
Please dial 112 (fire department/rescue service) and, if necessary, 110 (police). Always notify the reception or use the emergency bell immediately after the emergency call so that the emergency vehicle can be directed to you.
Outside of regular office hours, you can reach the on-call medical service nationwide by calling 116117
Klinikum Burgenlandkreis Naumburg
with pediatric emergency room
Humboldtstraße 31
06618 Naumburg (approx. 9 km away)
Tel.: 03445 – 210-0
Dental Practice Dr. med. dent. Katja Heyder
Adolph-von-Menzel-Straße 1
06628 Naumburg / OT Bad Kösen
Tel.: 034463 – 27778
Apotheke an der Saline
Rudolf-Breitscheid-Straße 6C
06628 Naumburg / OT Bad Kösen
Tel.: 034463 – 61816
Veterinarian Dr. Ilka Pfeffer
Burgstraße 18A
06628 Naumburg / OT Bad Kösen
Tel.: 034463 – 27209